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How to use WebTalk

System Requirements for web phone

VOIP phone is web based and can be used with most browsers and operating systems.
Optimised to work using PC’s with Microsoft operating system.

To use the web phone built in dialler to make and receive calls, your PC must have Active-X controls enabled. Active-X controls are a Microsoft application. More information about Active-X controls is available to download from Microsoft. Many PCs have Active-X enabled, but if yours doesn't you will see a prompt asking you to either enable Active-X or download Active-X to update your PC.

Improving Sound Quality

To get the best possible sound quality, we highly recommend you try the following:

• Use a headset with a built in microphone. Headsets are available for purchase at most computer retailers and will dramatically improve sound quality.
• Tell your friend to get a headset. Note that voice quality is affected by the equipment on both sides of the conversation. The best way to ensure high quality sound is to have a headset on both ends of the conversation.

If you don't have a headset, you are still likely to improve sound quality if you:

• Use headphones instead of your computer speakers
• Try moving the microphone closer or further away from your mouth
• Use an external microphone (note that most laptops use low-quality microphones)
• Update your soundcard drivers

How to Use TALKXTRA with your SIP device

You need to use the username and password emailed to you.
You can use talkxtra with the following types of Sip devices:

• SIP ATA (Analogue Telephone Adapter)
• SIP Router
• xDSL Modem

Most devices are equipped with a combination of the following ports.

Example 1

(this is merely an example layout, every type of device can be different)


Example 2

(this is merely an example layout, every type of device can be different)

• (A)DSL: connect your line from your (A)DSL provider (not available on a ATA)
• WAN: connect your line from your xDSL modem/router
• LAN: port for your (home) network, you can connect e.g. your PC, laptop, network-printer or wireless router
• PHONE: here you can connect your analogue telephone
• LINE: coannect your analogue (PSTN) telephone line
• USB: you can connect PC or laptop with a free USB port

Some SIP devices have more than one LAN port and/or PHONE port available. For the hardware connections from your SIP device look at the above information and your user manual. After connecting the hardware you have to make sure that your software is installed and configured the right way.

Software configuration (general)

• SIP port: 5060
• Registrar: sip.talkxtra.com
• Proxy server: sip.talkxtra.com
• Outbound proxy server: sip.talkxtra.com
• Account name: your talkxtra username
• Password: your talkxtra password
• Display name/number: your talkxtra username

Below are some examples of the software configuration of various popular SIP devices. Please also consult the manual that came with your SIP device.



CLICK TO EXPAND DEVICE INFORMATION BELOW